Returns Policy

Reel Warranty

MAXEL FISHING TACKLE CO., LTD, warrants its products to be free from defects in materials and workmanship for a period of five years from the date of purchase.

This warranty does not cover damage or malfunctions caused by accident, abuse or normal expected war.

For the fastest repair service and spare parts, please contact your local Maxel dealers. Please send it insured and include a short note describing the service you want. All shipping and insurance cost and transportation arrangements will be borne by you and are your responsibility. We will repair or replace the Product, at our option, without further cost to you, (including free return transportation and insurance). If, however, the repair is not covered by the provisions of this warranty, your Maxel product will be repaired and returned to you at a reasonable charge for labor, parts and return transportation and insurance.

- This warranty does not cover the drag washers and ball bearing of Maxel reels.
- This warranty does not cover the damages caused by transport or the incorrect use of the product.
- This warranty is not valid whenever the product has been tampered with or presents signs of unauthorised repair.